how to get nbi clearance, an ultimate guide
As one of the most important documents for proof of identity and Filipino citizenship provided by the National Bureau of Investigations (NBI), the NBI Clearance has always been required by the employers and corporations.

This document has been carefully looked at as perfect proof of an individual’s lack of criminal record before onboarding to any position in the company.

If there is a stated criminal record, higher chances that the person will not be hired by the company since almost all companies hold high standards for conduct. This also reflects a person’s professionalism and integrity that needs to be maintained at all cost during his or her stay with the company.

Everyone is advised to get their very own NBI Clearance from the main offices and satellite branches. But expats can go ahead and just apply or renew their respective NBI clearances by visiting the main office of the NBI located at UN Avenue, Ermita, Manila. It has been fully digitalized to make the whole process fast for all locals and employers as well as quick for all expats as well. They updated their processes prior to the 2017 mode of application as it has been mandated by President Rodrigo Duterte himself to secure the data that needs to be stored and further identify the citizens residing in the country especially when it comes to the criminal records. These records are indelible unless proven not guilty through court proceedings and legal processes.

On this article, we will give you more comprehensive details on the processed and responsibilities that need to be taken care of by the applicant or any employee who desires to get their NBI clearance for the purpose of being employed locally or outside the Philippines.

NBI Clearance Application: New Application vs. Renewal

As part of your application process, you must understand first the big difference between applying for an NBI Clearance for the first time or also known as ‘new application’ or if you already had an old application made before where you had your legit NBI Clearance or also known as ‘renewal application’. Here is a detailed explanation of the main distinction between applying for a new NBI Clearance or renewing your expired NBI Clearance.

NBI Clearance New Application

If you are being required by any institution or your new employer to submit an NBI Clearance but you never had a successful transaction prior to this year, then it is fit and right for you to file as a new applicant. This may also be applicable for those who needs name change on their NBI record due to the fact that the got married (for all females), adopted (by law), or there is an impending error on the name written on their NBI clearances. If your name seems to be very common, you can get yours in less than a month. Individuals with common first names and last names may take a month or more before their clearance will be released.

Foreign nationals who wish to stay with the country for work or for academic reasons can also file for a new application. You just have to send NBI Form No. 5 via postal mail to the NBI Manila or be filed by your respective. The NBI Form Number 5 can be secured from their respective embassy or consul where they are born or where they originally live. This needs to be fully filled out and signed properly. Remember that the form is never for sale so you can obtain one without paying for anything. Your representative can also get one on the Mailed Clearance Section of the NBI in Ermita, Manila.

How to Apply NBI Clearance Online (9 Easy steps)

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1. Prepare Email address

– This email address is used to confirm your registration in NBI Clearance Online and also send the One Time Password (OTP)

2. Register to NBI Clearance website

– Go to the NBI Clearance site https://clearance.nbi.gov.ph/ Check “No” and fill out all the necessary details and register using your email.

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3. Log-in using your email

– Use the email address that you used to register and SIGN IN

4. Fill up the Application form

– Fill out the box with your information and after done click the SAVE INFORMATION.
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5. APPLY FOR CLEARANCE

– Before start clicking the “APPLY FOR CLEARANCE” make sure to check your information, and if you sure there is no mistake then click the “APPLY FOR CLEARANCE”.
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6. Confirmation

– You can choose which available ID you have to confirm and click the “I Agree” button.

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7. Appointment Schedule

– Select the NBI Branch near you then pick the date and time available. The Appointment Schedule and information will show to the right side.
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8. Payment

Select the payment option where you prepared to pay and the popup will show as a reminder then click proceed.

Below are the Reference Number and the payment cost of 155.00 pesos with a barcode.
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9. Get your NBI Clearance

– Since you registered as a new applicant, your appearance will be needed. and Don’t forget the bring the ID’s you prepared to the NBI Clearance.

The last steps you’ll need in the NBI Clearance office to get your clearance.

  1. Picture taking
  2. Biometric
  3. Releasing Clearance

NBI Clearance Renewal

If you already have your NBI Clearance from the year 2014 or the years after that, you can file for a renewal request and have it paid on the cashier. The process may not be longer than the regular new application since your previous clearance has just been expired. This means that the renewal will take faster days since all the NBI has to do is to update your records in the database.

NBI Clearance Requirements

Since the NBI has transitioned their application process via online, you will have to secure two valid ID’s which needs to be original as well as their photocopy in good condition. If you just have one ID and you are still missing one, you have to apply for it on their respective offices. They have been very strict with regards to the ID that are presented because some are not legit or has been tampered. In these cases, your NBI clearance will not be processed further.

The accepted IDs are:

  • Passport
  • GSIS UMID
  • Driver’s License
  • School ID
  • PhilHealth ID
  • TIN ID
  • Postal ID
  • SSS ID
  • Voter’s ID
  • PRC License
  • Senior Citizen ID
  • Previous Copy of NBI Clearance
  • Alien Certificate of Registration (ACR)

These two IDs must be presented along with the printed form of your NBI application with the reference number placed on the upper right corner of the page. These become very accessible for printing after you can process the payment and it has been successfully reflected on their system so you can go ahead and print the receipt of payment.

NBI Clearance Fee (Onsite)

The basic fee is a total of Php 130 for an NBI Clearance for the purposes of local employment requirement. There will be additional fees that will be added on the basic fee if you will be using your NBI Clearance for abroad employment or for taking a government position since this will require more indexing on the NBI’s system. It will also take more days to be released. You can pay these via the Payment Methods prescribed on their website or via Online Banking.

NBI Clearance Fee (Offsite)

Cash mode of payment is still the best-preferred method because there is an assurance that it will be reflected in real time. For offsite application, the application is amounting to Php 200 (two hundred Philippine pesos). The basic fee for the NBI clearance is Php 115 (one hundred fifteen pesos), while the remaining Php 85 is for the sending of the document which will be done and fulfilled by the Philippine Post.

Foreign applicants or Filipino citizens who are applying for NBI Clearance will have to settle the payment via online banking. They will be the ones to file and send the application via the courier service. They have to go the website which is www.nbi-clearance.com for more details of the payment methods and then proceed with https://clearance.nbi.gov.ph/ to fill out the forms there. The NBI will be collecting fees in accordance with the preferences of the applicant since they have to make further good arrangements for picking up the NBI Clearance Certificate through their trusted courier service.

Successful transactions will generate a reference number that will pop out from the browser that will be an affirmation that your application has been initiated for processing. Go ahead and copy paste this on your notepad so you can make a follow up via their email. This reference number will be the code that the NBI will use in retrieving your data from their database and confirm the status of your online application.

NBI Clearance Online Application

Fill out your registration through the Online Self-Service option in NBI Clearance website via www.nbi.clearance.com. Click REGISTER AS NEW ACCOUNT and then fill it with details if you don’t have an account prior to your next application. Please take note that the form will change if your option changes on the very first question with regards if you have an old clearance from NBI already.

Renewal applications will require you to input your old number from your NBI clearance. Once you have lost this number or in case you forgot it, you just have to reply as if you are applying for a new one. Fill out the details regarding your personal information and more. Make sure that you fill these out precise and accurate to avoid any discrepancies which can delay your application process.

Click the accept box below after signing up to accept the terms of service. Read these details for more information. It will lead you to reset your form so you can finally enter your email and password for sign up. This will be found on the sign in the bar on the right side on top of the page after signing in. The form will be generated when you have to finally save the information. You have to once again and confirm the details that will be generated and then go ahead to click the application for clearance on the far right side of the webpage. It will finally ask for an ID after confirmation. These ID’s will be the one similar stated at the beginning of this article. Click the type of ID you have.

After agreeing on the details by clicking ‘I AGREE’ on the bottom of the page, you will be brought to the page where you will be selecting the perfect schedule and the payment page. You can choose from the options stated on the page. If you are an expat you are only allowed to have your NBI Clearance processed at the main office of the NBI at Taft Avenue Ermita, Manila. You can go ahead and choose your preferred date or schedule whether morning or afternoon as well as the payment option.

There is also the reason that you can choose the purpose if it is an application for a local or abroad employment. Select the best available option in it. Please remember that the pricing may vary depending on the purpose.

  • Over the counter via bank deposit – Must be partner banks: BPI, Metrobank, PNB, UnionBank, BDO, Security Bank
  • Online payments via online banking – Same with partner banks via Mobile App of Payment Website
  • Bayad Center channels – Outlets in Shopping Centers
  • MultiPay options – MultiPay wallet
  • ECPay – San Mig Food Avenue & RD Pawnshop
  • 7-Eleven convenience stores – CLiQQ kiosk
  • Instapay

The reference number that will be generated will be very important when processing and fulfilling the payment. Keep the receipt that will be given by your chosen payment method since it will be necessary once you claim your NBI clearance. Go back to the website and then sign in using your login credentials. If your selected schedule is tagged as PAID, you will be given an option to print your application form with the appointment details. These need to be submitted once you go to the NBI office.

NBI Clearance On-site Pick-up

After the forms processing and payment, you can opt to visit the nearest NBI branch so they can get your biometrics, photo, and authentic signature before they can print your NBI clearance. Make sure to adhere to your schedule because if you will be too late or too early, they might not entertain or assist you. They might ask for you to come back the next day or any schedule appointed by the NBI office.

Reminders

  • If you are an expat, you can do processing and furnishing of your clearance only at the main office at the NBI building located at Ermita, Manila in Taft Avenue.
  • The proper dress code must be observed because of the security guard who is very strict. Wearing shorts, sleeveless, and slippers might reject your application and affect the processing of your NBI clearance
  • There are courtesy lanes offered to Persons with Disability (PWD), Senior Citizens, Nursing Mother, and Pregnant Women.
  • If you will allow someone to have your clearance be claimed, an Authorization Letter must be secured with the two ID of the claimant and the representative.

Things to Look out for During and After your NBI Clearance Application

If you have already made the payment, it may not initially show in your online application, but this does not mean that your online application has not been initiated. Please take note that the payments made from the payment channel will be processed within 24 to 48 hours. On the website, you can make a follow-up payment by sending them an email with a copy of the receipt through an image or a scanned copy.

If you have not made any online application, there will be some NBI offices that have computers for walk-in applicants. Manual filling out of forms are no longer done in the main branch but some satellite offices in Visayas and Mindanao still process the NBI. You really do not have to print the PDF version of your application form that has all your details because the reference number is enough to generate the copy from the computer of your assisting NBI official.

Commonly, NBI clearances can be released when you personally apply for it the same day. They will be doing an index search on the database and if your name matches with someone else on the system with a criminal history, you will get a HIT. The NBI office will have to look further into the database of criminal history. It will take from 8 working or business days up to 30 days to have your NBI clearances be released.

You cannot get an NBI clearance without your personal appearance unless you will be applying for abroad employment. All NBI offices are implementing a strict NO Clearance, no ID policy. It is also not a valid ID for applying for Philippine passport. It may serve as a document to support some consul offices for verification purposes. Lastly, there is no age limit for applying for an NBI clearance.

You have two possible options when you prefer renewal of your clearance. A quick renewal will be more expensive but convenient than the regular process of renewal where you are required to appear personally. This option requires you to go to the NBI office and is a cheaper option.

List of NBI Branches and Kiosks within Metro Manila

Office Name Address
NBI Clearance Center U.N Avenue, Ermita. Manila
Quezon City Hall Makatarungan St, Diliman, QC
Muntinlupa City Victory Shopping Center, Alabang
Mandaluyong City Hall Maysilo Circle, Mandaluyong City
Las Pinas City Las Pinas City Hall or SM Center Las Pinas (near and in front of Las Pinas City Hall)
Robinson’s Place Basement 1 Ermita, Manila
Robinson’s Otis Level 2 Guanzon St., Paco, Manila
Robinson’s Galleria Basement 1 Ortigas Ave., QC
Robinson’s Metro East Level 4 Marcos Hi-way Pasig
Robinson’s Novaliches Novaliches, QC
Ever Gotesco Recto 3rd-floor Flr Cinema 3 Recto Ave., Manila
Duty-Free Fiesta Mall Ninoy Aquino Ave., Paranaque City
Empire Mall Edsa, Pasay City
Montalban Rizal Ground Flr., Municipal Hall

Main Branches Outside Metro Manila

Office Name Address
Marilao Municipal Hall Beside PNP Station, Marilao, Bulacan
Lipa City Hall Lipa City, Batangas
Robinson’s Dasmarinas Dasmarinas, Cavite
Ormoc Gaisano Gaisano Capital Mall

Satellite Offices Outside Metro Manila

Office Name Address
REGION I
Ilocos Regional Office Aguila Road Sevilla Norte, San Fernando City
Dagupan District Office A. B. Fernandez West, Dagupan City
Laoag District Office Brgy 10 P Gomez St., Laoag City
REGION II
Cagayan Valley Regional Office Government Center Carig Sur, Tuguegarao City
Bayombong District Office Capitol Compound Bayombong, Nueva Vizcaya
lsabela District Office National Highway Brgy. Osmena, Ilagan, Isabela
REGION III
Central Luzon Regional Office Capitol Compound City of San Fernando, Pampanga
Bulacan District Office Capitol Compound Guinhawa, City of Malolos, Bulacan
Cabanatuan District Office Llanera St. Old Provincial Capitol Cmpd., Cabanatuan City
Olongapo District Office 17 Kentucky Lane Upper Kalaklan, Olongapo City
Tarlac District Office Brgy. Macabulos Drive, San Roque, Tarlac City
REGION IV-A
CALABARZON Capitol Site Capitol Hills, Batangas City
Cavite District Office J.P. Rizal St. Kaybagal South, Tagaytay City
Lucena District Office NIA Compound Genes Aguilar St., Lucena City
Laguna District Office Rizal Blvd Brgy. Tagapo City of Sta Rosa, Laguna
REGION IV-B
MIMAROPA Sitio Cuadro Aguas Brgy Sta Isabel, Calapan City
Puerto Princesa District Office Taft St., Brgy Liwanag, Puerto Princesa City, Palawan
REGION V
Bicol Regional Office Maria Cristina St.,Naga City
Legazpi District Office Quezon Avenue, Legazpi City
REGION VI
Western Visayas Regional Office Duran St., Fort San Pedro, Iloilo City
Bacolod District Office Aguinaldo St., Bacolod City
REGION VII
Central Visayas Regional Office Escario St., Capitol Site, Cebu City
Dumaguete District Office Capitol Area, Daro, Dumaguete City
REGION VIII
Samar District Office Old Health Bldg., Capitol Site, Catbalogan City
REGION IX
Western Mindanao Regional Office 19 Corcuera St., Zamboanqa City
Dipolog District Office Quezon Ave Sta Isabel, Dipolog City
Pagadian District Office BALGU Bldg., Capitol Compound, Pagadian City
REGION X
Northeastern Mindanao Regional Office Capitol Compound, Cagayan de Oro City
lligan District Office IBP Bldg., Badelles St., Pala-o, lliqan City
REGION XI
Southeastern Mindanao Regional Office J.P. Laurel Avenue, Davao City
Tagum District Office Door 5 Duson Apt. National Highway Visayan Village, Tagum
REGION XII
Central Mindanao Regional Office 2nd Floor South Cotabato Gymnasium, Koronadal City
Saranggani District Office San Pecto St. Lagao, General Santos City
ARMM Governor Gutierrez Avenue, Cotabato City
REGION XIII
CARAGA 2nd Floor FCB Bldg., J Rosales Ave., Butuan City

Quick List of NBI Clearance purposes for local and abroad

PURPOSE DETAIL FOR LOCAL

  1. ACR REQUIREMENT
  2. ADOPTION
  3. BID REQUIREMENT
  4. BUSINESS REQUIREMENT
  5. CA REQUIREMENT
  6. CANCELLATION OF ACR
  7. CHANGE OF GENDER
  8. CHANGE OF NAME
  9. CORRECTION OF BIRTHDATE
  10. DOT REQUIREMENT
  11. ENLISTMENT AFP
  12. ENLISTMENT PNP
  13. FIREARMS LICENSE
  14. FOR PROBATION
  15. FOR PROMOTION
  16. ID PURPOSES
  17. LATERAL ENTRY
  18. LOCAL EMPLOYMENT
  19. LTO REQUIREMENT
  20. MARRIAGE REQUIREMENT
  21. NATURALIZATION
  22. NFA REQUIREMENT
  23. NSO REQUIREMENT
  24. NTC REQUIREMENT
  25. OTHER REQUIREMENT
  26. PERMIT TO CARRY FIREARMS
  27. PNP REQUIREMENT
  28. POEA REQUIREMENT
  29. PRA REQUIREMENT
  30. PRC REQUIREMENT
  31. REPATRIATION
  32. SEA WOMAN BOOK
  33. SEC REQUIREMENT
  34. SPECIAL INVESTOR RESIDENCE VISA
  35. SSS REQUIREMENT
  36. STUDENT VISA

PURPOSE OPTION FOR ABROAD

  1. IMMIGRATION REQUIREMENT
  2. FOR DEPORTATION
  3. FOR DEPORTATION
  4. SCHOOL VISA
  5. RESIDENCY PERMIT
  6. SEAMAN BOOK
  7. SELF DEPORTATION
  8. TRAVEL ABROAD
  9. TRAVEL AFRICA
  10. TRAVEL ASIA
  11. TRAVEL AUSTRALIA
  12. TRAVEL CANADA
  13. TRAVEL CENTRAL AMERICA
  14. TRAVEL DIEGO GARCIA
  15. TRAVEL DUBAI
  16. TRAVEL EUROPE
  17. TRAVEL HONG KONG
  18. TRAVEL LIBYA
  19. TRAVEL MICRONESIA
  20. TRAVEL MIDDLE EAST
  21. TRAVEL NEW ZEALAND
  22. TRAVEL NORTH AMERICA
  23. TRAVEL PALAU
  24. TRAVEL PAPUA NEW GUINEA
  25. TRAVEL QATAR
  26. TRAVEL SAIPAN
  27. TRAVEL SINGAPORE
  28. TRAVEL SOUTH AMERICA
  29. TRAVEL TAIWAN
  30. TRAVEL USA
  31. VISA AUSTRALIA
  32. VISA CANADA
  33. VISA CHINA
  34. VISA NEW ZEALAND
  35. VISA SEAMAN
  36. VISA SEAWOMAN
  37. VISA USA
  38. VISA SEAMAN

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